SIMPLE, TRANSPARENT PRICING Start with what you need. Knowledge answers, lead capture, human handoff, and analytics are included. Choose by conversation volume, knowledge, automation, operators, and analytics.
✓ No setup fee ✓ VAT excluded ✓ Safe knowledge search by default
Free pilot is open Paid checkout will open after payment and renewal security checks. No card is required and no automatic charge will occur now.
Start free AFTER SIGN-UP Four steps from sign-up to live support. Free and paid plans use the same setup flow. VELORA guides you through every step.
1 Choose your business Select the closest business type and support goal.
2 Review answers Check approved usage, pricing, booking, and refund answers.
3 Connect your site Paste the install snippet or request connection support.
4 Start operations Manage conversations and handoffs in the Studio inbox.
RIGHT AFTER SIGN-UP Open the Studio start guide See the current step and the next action without searching menus.
→ ABOUT 10 MINUTES Review answers and connect your site VELORA provides the install code and a live preview.
→ GO LIVE Manage every request in one inbox Assign an owner, reply, and mark work complete.
Try before you pay ✓ No card for the demo ✓ About 10 minutes for basic setup ✓ Installation support available ✓ Cancellation and refund policy published Try the free demo → QUICK PLAN GUIDE Which plan fits your operation? Compare conversation capacity, knowledge, automation, operators, and analytics.
First-time users · small businesses Free 0 KRW/mo 100 customer conversations / month View plan → Small stores · clinics · professional services Starter 39,000 KRW/mo 1,000 customer conversations / month View plan → Growing brands · multi-location businesses Growth 99,000 KRW/mo 5,000 customer conversations / month View plan → Franchises · platforms · enterprises Scale 249,000 KRW/mo 20,000 customer conversations / month View plan → Start free
Free Try essential support without a payment method
Customer conversations / month 100
Knowledge items 20
0 KRW / month
No card · No automatic charge
✓ Continue directly to the four-step setup after sign-up.
Start free Best for First-time users · small businesses
✓ 100 customer conversations per usage period ✓ FAQ and document answers ✓ Lead capture and handoff ✓ New conversations stop at the free limit Start small Paid launch pending
Starter Automate customer questions for a small team
Customer conversations / month 1,000
Knowledge items 100
39,000 KRW / month
Paid checkout opens after billing security review.
✓ Continue directly to the four-step setup after sign-up.
Request paid launch notice Best for Small stores · clinics · professional services
✓ FAQ and document-based answers ✓ Lead capture and human handoff ✓ Basic performance dashboard ✓ Website chat widget Most popular Recommended plan Paid launch pending
Growth Improve support across more knowledge and automation
Customer conversations / month 5,000
Knowledge items 500
99,000 KRW / month
Paid checkout opens after billing security review.
✓ Continue directly to the four-step setup after sign-up.
Request paid launch notice Best for Growing brands · multi-location businesses
✓ Everything in Starter ✓ Up to 5 operators ✓ Expanded knowledge base ✓ Operations analytics and unanswered-question review Scale operations Paid launch pending
Scale Manage high-volume support and advanced workflows
Customer conversations / month 20,000
Knowledge items 2,000
249,000 KRW / month
Paid checkout opens after billing security review.
✓ Continue directly to the four-step setup after sign-up.
Request paid launch notice Best for Franchises · platforms · enterprises
✓ Everything in Growth ✓ Up to 15 operators ✓ Large knowledge base ✓ Custom integration and operations planning Paid plans are being prepared Preview the future capacity and request a launch notice. ＋ Pricing may change with operating scope and traffic. Initial testing uses the sample environment.
COMPARE PLANS Compare the operating range at a glance. Core features stay consistent while capacity grows with your operation.
Included Free Starter Growth Scale Monthly customer conversations 100 1,000 5,000 20,000 Knowledge items 20 100 500 2,000 Operators 1 2 5 15 Automation · analytics Basic request capture · Basic overview Basic automation · Basic analytics Expanded automation · Expanded analytics Advanced automation · Advanced analytics
Open the detailed comparison Compare capacity, knowledge, operators, and automation. ＋
Monthly customer conversations 100
Knowledge items 20
Operators 1
Automation · analytics Basic request capture · Basic overview
Monthly customer conversations 1,000
Knowledge items 100
Operators 2
Automation · analytics Basic automation · Basic analytics
Monthly customer conversations 5,000
Knowledge items 500
Operators 5
Automation · analytics Expanded automation · Expanded analytics
Monthly customer conversations 20,000
Knowledge items 2,000
Operators 15
Automation · analytics Advanced automation · Advanced analytics See included capabilities and operating model＋ BUILT FOR REAL OPERATIONS
More than a chatbot. 01 Knowledge-based answers Answer customer questions using approved FAQs and documents.
02 Human handoff Send unresolved questions to an agent with the conversation context.
03 Operational request capture Collect the details needed for bookings, quotes, and orders.
04 Operations analytics Review volume, resolution rate, unanswered questions, and drop-off points.
AI CONTROL Administrators control how AI is used. The default is rule-based FAQ and knowledge search . VELORA uses approved knowledge first instead of inventing unverified information.
Default Knowledge-search answers Safe for every customer
Planned option Bring-your-own-key AI Not required for the no-cost knowledge-search service
Advanced generative AI supportPlanned CRM and ERP synchronizationPlanned Automatic summaries and follow-up actionsPlanned Full multi-channel integrationPlanned FAQ
What to know before subscribing. Does the displayed price include VAT?＋ Displayed prices exclude VAT. A 10% VAT is added at checkout.
How is one customer conversation counted?＋ Multiple messages within the same customer conversation count as one. Errors, previews, admin tests, and automated demos are excluded.
What happens when I reach the conversation limit?＋ Only new conversations stop. Existing conversations and human handoff continue, with no automatic extra charge.
How do workspaces and site connections work?＋ Each plan includes one business workspace. Multi-location and agency operations can request additional workspaces separately.
Does the default service incur external AI fees?＋ No. The default support engine does not call an external AI. Provider fees apply only when a customer explicitly connects their own API key.
Can I see the product before subscribing?＋ Yes. Use the free demo to review the customer and operations experience before onboarding.
START WITH CONFIDENCE See whether VELORA fits your business. Try the customer and operations experience in a demo, then choose the plan you need.
KEY SUBSCRIPTION TERMS
Review the charge and cancellation terms first. Charge Checkout shows the plan price, VAT, and final total before confirmation. Renewal A paid subscription renews on the displayed billing cycle unless cancelled. Cancellation You can cancel online; service normally remains available until the current period ends. No surprise fees Usage limits do not trigger an automatic paid upgrade or extra charge. Terms Privacy Cancellation and refund policy Policy center
Request a free demo Start the free pilot
